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In most SMB’s computer systems grow on an ad-hoc basis so companies rarely get the best out of their IT systems. Computers are purchased as and when required, often from several different sources so there is no consistency of supply or advice. This leads to incompatible systems with different operating systems that don’t talk to each other and documents created on one PC that can’t be read on another because there might be two or three versions of Word to consider. Sometimes systems are purchased only to find it won’t run the software that has been bought from another source. Systems are in use with operating systems and applications that are no longer supported by the manufacturer and they are kept working with string gaffer tape and crossed fingers! There can be no doubt that the longer you keep your computers, the better the return but when systems are continually crashing and your data is at risk, it is not an ideal situation. In circumstances like this, a single PC crash can have several staff members doing nothing whilst some one in the office who “knows a bit about computers” tries to solve the problem, getting further behind in their own work whilst they do it. If you work out the cost of your staff being idle, it is easy to see where the investment in a new system, professionally installed and maintained, can pay off. See our Business Consultancy page for the reasons a computer is the last thing you should buy!
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